עברית
Desks that sell in Hebrew
FinTech · Hebrew and Russian sales floors
I train the desk. In Hebrew and in Russian.
Maxim Arkush. Retention, VIP and sales leadership for brokerage, FinTech and crypto. On a regulated brokerage desk, monthly commission went from $350K to $1.1M — and the active book from 4,500 to 10,000+.
The language of the floor
Speaking the language your clients understand.
Русский
Desks that sell in Russian
English
English when the table needs it
Hebrew-speaking desks, Russian-speaking desks, or a mixed room. English when the table needs it. The material is FinTech: retention, VIP, and the conversations that stall.
Maxim Arkush
Head of customer relations in regulated brokerage. The training is for the language the team actually sells in — Hebrew, Russian, or both in one room.
What the training coversThe work
Trained on a live book, not on a slide.
- 01Retention and lifecycleHold the client after the first deposit. Lifetime, churn, and the routines that move both.View
- 02VIP and HNW desksA desk for large tickets, not a favour done by whoever is free.View
- 03Build and train the departmentHire, structure and coach a desk without dropping the book.View
- 04Floor training, KPIs, CRMHebrew-speaking or Russian-speaking teams, coached on the calls they already have.View
Lifetime
The first deposit is not the result. On that book, life went from 8 months to 13, and LTV rose about 60%.
Their language
A Hebrew-speaking floor and a Russian-speaking floor are not the same room with subtitles. Training is in the language they sell in.
Lean
The commission growth was a salary-only model. No marketing budget behind the jump from 30 to 170 referrals a month.
Fit check
Is this the right room?
Four questions. Nothing is stored until you choose to write.
01
The business is brokerage, FinTech or crypto.
02
The desk sells in Hebrew, Russian, or both.
03
The constraint is retention, VIP, or how the team sells — not a missing slogan.
04
You want the floor trained by someone who has carried a book, not a one-day talk.
0 of 4 answered
Questions